A fast reference guide for Amadeus support and training is provided in this paper. The commands for logging in and out of work areas, accessing Amadeus Information Pages, utilizing Help services, searching for availability, dealing with timetables, schedules, and pricing entries, and managing reservations, queues, emails, and other reservation duties are summarized. Along with customer profiles and Amadeus websites, it also contains summaries of commands for hotels, vehicles, and other ancillaries.
Amadeus Sign in & Sign out Command
SIGN IN & SIGN OUT
HE SIGN
SIGN IN TO ONE WORK AREA
JI 1234AK/AS
SIGN IN TO ONE WORK AREA WITH PASSWORD PROTECTION
JI 1234 AK/AS-PASSWORD
SIGN IN TO ALL WORK AREAS
JI*1234AK/AS
SIGN IN TO ANOTHER WORK AREA “C”
JXC
JUMP MOVE TO WORK AREA “B”
JMB
JUMP DISPLAY
JD
REDISPLAY SIGN MESSAGE FOR THE DAY
JB
JUMP OUT FROM CURRENT AREA/ALL SIGNED AREAS/ PARTICULAR WORK AREA
JO / JO* /JOC
SIGN OUT OF SPECIFIC WORK AREA
JOB
AIS PAGES
HE AIS
VIEW AIS MAIN MENU
GG AIS
PRODUCT ANNOUNCEMENTS IN AMADEUS
GG NEWS
INFORMATION ON AN AIRLINE, FOR EX, UL
GG AIR UL
AIRLINE LOCAL CONTACT NUMBERS
GG AMA IN LCL
USEFUL INFORMATION PAGES WITH IN AMADEUS
GG AMA IN USE
INFORMATON ON A PARTICULAR COUNTRY
GG COU FR
INFORMATION ON A SPECIFIC AIRPORT
GG APT NRT
INFORMATION ABOUT THE CONTACT NUMBER OF AIRLINES IN ANOTHER COUNTRY ( EXAMPLE OF BA)
GG AIR BA GB 6 (GGAIRBA is the default format for the British Airlines system pages followed by the 2 letter country code and 6 is the default page for the airlines contact numbers)
INFORMATION ABOUT THE CONTACT NUMBERS OF CONSULATES & EMBASSIES IN ANOTHER COUNTRY (EXAMPLE OF BA)
GG AIR BA GB O (GGAIRBA is the default format followed by the 2 letter country code and O is the default page for the Embassies and consulates numbers)
CURRENT WEATHER FORECAST FOR A CITY
GG WEA LAX
PARTICIPATING CARRIER ACCESS & FUNCTION LEVEL
GG PCA xx ( xx = carrier code)
TO SEE THE LIST OF CARRIERS STARTING WITH FIRST LETTER OF CARRIER CODE
GG PCAL AIR x (X= first letter of the airlines name)
TO SEE THE LIST OF CARRIERS SORTED BY ORIGIN COUNTRY
GG PCAL COU x (X= first letter of the country name)
INFORMATION ON A SPECIFIC CAR COMPANY
GG CAR ZE
INFORMATION ON A SPECIFIC HOTEL CHAIN
GG HTL RD
INFORMATION ON TRAINING SCHEDULES
GG AMA IN TRx ( Where x = region code, for ex , for Delhi(North), the page would be GG AMA IN TRN) (Where N=North, W=West, E=East, S=South, A=ALL)
INFORMATION ON AMADEUS LEARNING CITY
GG AMA IN NYC
INFORMATION ABOUT ETKT LOCAL GUIDELINES
GG AMA IN ETT
INFROMATION ON INDIAN AIRLINES BOOKING GUIDLINES
GG AMA IN IND
AMADEUS NEW YORK INFORMATION PAGE ON RESERVATION AND TICKETING GUIDLINES
GG AMA IN TKT
TO SEE A LIST OF INPUT AND OUTPUT ACTION CODES
GG CODE
TO SEE A LIST OF ALL LOCAL CODES STARTING WITH W
GG CODE W
AMADEUS INPUT AND OUTPUT ACTION CODES
GGCODE.64
TO SEE THE AIR ALLIANCES LIST
GG ALLIANCE
OFFICE BRIEFING PAGE
HE GD
DISPLAY YOUR OFFICE BRIEFING PAGE
GD
EDIT OFFICE BRIEFING PAGE
GMD
HELP
HE
HELP INDEX BY LETTER
HE A
HELP ON NAME ELEMENT
HE NM
STEP BY STEP INSTRUCTIONS FOR COMMON TASKS
HE STEPS
HELP ON MEALS
HE MEAL CODES
HELP ON THE LAST TRANSCTION ENTERED
HE/
HELP ON TICKETLESS ACCESS
HE TLA
TIMATIC HE TI
In Amadeus Selling Platform, follow the following steps: 1:- Verify you are in the command page or click on the command page icon 2:- Click on the Scripts tab 3:- The information icon on the extreme right under the scripts tab refer to Timatic (it is says Travel information ) use a mouseover to confirm. 4:- Click on the icon . This will open up the Timatic window where you can check Visa/Health information / information regarding Customs, taxes to be paid at the airport etc. 5:- To send this information as an email, click on the FAX/Email icon and then click on Send. Enter email address of receiver and click on Send. 6:- In case your email setup is not configured, do that first. There is a separate handout available for the steps.
CRYPTIC COMMANDS:
HE TI
MASK FOR VISA INFORMATION
TIFV
MASK FOR HEALTH INFORMATION
TIFH
MASK FOR VISA AND HEALTH INFORMATION
TIFA
REFRENCING TIMATIC FROM A PNR
TIRV/NAIN/S2-3
INDEX FOR NEWS ITEMS
TINEWS
INDEX FOR RULES, TERMS AND DEFINATIONS
TIRULES
LIST OF AIRPORTS FOR A SPECIFIC COUNTRY
TILCC/GERMANY
TO CHECK CUSTOMS
TIDFT/IN/CS
LIST OF COUNTRY GROUP CODES AND GROUP NAMES
TIRDL
DISPLAY MEMBER COUNTRIES FROM GROUP CODES (where SCHS is the group code for Schengen states)
TIRGL/SCHS
Note : The Information provided in the TIMATIC display in not guaranteed by Amadeus.
ENCODE/DECODE
HE CONVERT
ENCODE CITY /AIRPORT NAME
DAN DELHI
ENCODE FROM PART OF CITY NAME
DAN CIN*
ENCODE ANY LOCATION CALLED INDIA, DELHI ONLY
DAN INDIA/DL
TO DISPLAY THE TEN NEAREST AIRPORT TO A CITY
DAN DELHI/N
DECODE CITY/AIRPORT NAME
DAC DEL
TO LIST THE CODES ASSOCIATED TO A CITY
DB DEL or DB DELHI
ENCODE AIRLINES NAME
DNA EMIRATES
DECODE AIRLINES NAME
DNA EK
ENCODE COUNTRY CODE
DC INDIA
DECODE COUNTRY CODE
DC IN
ENCODE A HOTEL
DNH TAJ HOTELS
DECODE A HOTEL
DNH TJ
ENCODE A CAR COMPANY
DNC AVIS
DECODE A CAR COMPANY
DNC ZI
ENCODE A STATE
DNS NEWYORK
DECODE A STATE
DNS US NY
LIST STATES FOR A COUNTRY
DNS IN
DECODE AN AIRCRAFT TYPE
DNE IL9
DECODE A HOTE RATE CODE (EX SUM)
DNN SUM
DECODE CAR EQUIPMENT
CE PHN
DATE AND TIME CONVERSIONS
HE DD
CURRENT TIME IN INDIA
DD IND
TIME DIFFERENCE BETWEEN TWO CITIES
DD NYC/ORD
COMPARE TIME IN OTHER CITY
DD NYC1600/ORD
TO CHANGE THE UTC TIME TO LOCAL TIME
DD ZZZ1600/ORD
DISPLAY DAY OF WEEK
DD29AUG21
DAYS
DD29AUG21/30
MATHEMATICAL CALCULATIONS
HE DF
ADD VALUES
DF 867; 5635; 947
SUBTRACT VALUES
DF 1893-485
MULTIPLY
DF 8326*25
DIVIDE
DF 896/3
AVAILABILITY
HE AN
NEUTRAL AVAILABILITY
AN10DECDELJFK
AVAILABILITY FOR SPECIFIC AIRLINE
AN12JANDELJFK/AEK
AVAILABILITY FOR SPECIFIC AIRLINE (up to 6 carriers)
AN15FEBDELJFK/AEK,AI,QR
EXCLUDE SPECIFIC AIRLINE (up to 6 airlines can be excluded)
AN20MARDELJFK/A-AI,EY
AVAILABILITY WITH DEPARTURE TIME
AN10DECDELJFK2000/AAI
AVAILABILITY WITH SPECIFIC BOOKING CLASS (RBD) (max 3 can be added )
AN20APRDELLON/ALH/CT
AVAILABILITY WITH SPECIFIC CABIN CLASS
AN15OCTDELLHR/ALH/KY
AVAILABILITY AS PER NUMBERS OF SEATS
AN17NOVDELLHR/B5
AVAILABILITY WITH CARRIER CODE, NUMBER OF SEATS AND RBD CLASS SPECIFIED
AN25DECDELLHR/ALH/CM/B5
AVAILABILITY WITH TRANSIT POINTS
AN22JANDELJFK/XDXB
AVAILABILITY WITH 2 TRASIT POINTS
AN27JANDELJFK/XDXBDOH
AVAILABILITY WITH TRASIT POINT & AIRLINE
AN22JANDELJFK/AEK/XDXB
EXCLUDE A CONNECTING POINT
AN22JANDELJFK/X-CDG/ADL
ONLINE CONNECTIONS
AN26FEBDELLAS/O
CARRIER-PREFERRED DISPLAY
ANEK15OCTDELDXB
ALLIANCE AVAILABILITY
AN*A17DECDELLON (Star Alliance)
ALLIANCE AVAILABILITY
AN*O19DECDELSYD (One World)
ALLIANCE AVAILABILITY
AN*S15JULDELEWR (Sky Team)
AVAILABILITY BY ARRIVAL TIME
AA15MARDELLHR1600
SEVEN DAY SEARCH ENTRY
AN/26DECBOMEWR/AUA
AIR ASIA AVAILABILITY
AN15APRDELKUL/AAI
CHANGE TO TICKETLESS ACCESS AIRLINE DISPLAY
ACW1/B1 (where first 1 is the line number and second 1 is the number of seats)
SCROLLING ENTERIES
TO MOVE UP TO THE PREVIOUS SCREEN
MU
TO MOVE DOWN TO THE NEXT SCREEN
MD
TO MOVE TO TOP OF THE DISPLAY
MT
TO MOVE TO THE DISPLAY FOR THE NEXT DAY
MN
TO MOVE TO THE DISPLAY FOR THE PREVIOUS DAY
MY
DUAL CITY PAIR AVAILABILITY
HE AN
WITH RETURN ON SAME DAY
AN15MARDELFRA/ABA*
WITH RETURN DATE SPECIFIED
AN15MARDELFRA/ABA* 16OCT
WITH ONWARD DATE, SECTOR AND AIRLINE SPECIFIED
AN15MARDELFRA/ABA* 25JUNFRABOM/AAA
SCROLLING IN DUAL CITY PAIR AVAILABILITY
MOVE UP/DOWN/NEXT/YESTERDAY IN FIRST CITY PAIR
MUF / MDF / MNF / MYF
MOVE UP/DOWN/NEXT/YESTERDAY IN SECOND CITY PAIR
MUS / MDS / MNS / MYS
DIRECT ACCESS
HE DIR XX (Where XX = Airline Code)
TO SEE WHAT ALL DIRECT ACCESS FUNCTIONALITIES ARE SUPPORTED BY AN AIRLINE
HE DIR BA (FOR BRITISH AIRWAYS)
DIRECT ACCESS AVAILABILITY FOR AIRLINE
19W AD12DECDELSIN
SCROLLING IN DIRECT ACCESS AVAILABILITY
19W MN (MOVE NEXT)
SCROLLING IN DIRECT ACCESS AVAILABILITY
19W MY (MOVE YESTERDAY)
SCROLLING IN DIRECT ACCESS AVAILABILITY
19W MD (MOVE DOWN)
SCROLLING IN DIRECT ACCESS AVAILABILITY
19W MU (MOVE UP)
DIRECT ACCESS PNR RETRIEVAL BY RECODE LOCATOR
1AIRT H55PW (Where AI is the carrier supporting direct access PNR Display)
DIRECT ACCESS FARE DISPLAY FOR AIRLINE
19WFQDDELJFK
TIME TABLE ENTERIES
HE TN
NEUTRAL TIME TABLE
TNDELJFK
NEUTRAL TIME TABLE FOR AN AIRLINES ( this displays the timetable for non-participating carriers as well)
TNDELJFK/AUA
NEUTRAL TIME TABLE WITH DATE AND AIRLINE
TN10JANDELJFK/AAI
TO DISPLAY THE TIMETABLE FOR ALL THE YY CARRIERS (including the non-participating carriers )
TN10JANDELJFK/AYY
SCHEDULE ENTERIES
HE SN
NEUTRAL SCHEDULE
SNDELLHR
NEUTRA SCHEDULE WITH DATE AND AIRLINES
SN15DECDELLHR/ADL
TO DISPLAY THE SCHEDULE FOR ALL THE YY CARRIERS
SN02MAYDELLHR/AYY
DUAL CITY PAIR SCHEDULES
SN25SEPDELLHR*BOMCDG
ROUNDTRIP SCHEDULE DISPLAY
SN25SEPDELLHR*15OCT
AVAILABILITY CHANGE ENTRIES
HE AC/ HE ACR
AVAILABILITY CHANGE TO SPECIFIC DATE
AC 25JAN
AVAILABILITY CHANGE TO 5 DAY AHEAD
AC 5
AVAILABILITY CHANGE TO 5 DAY PREVIOUS
AC-5
AVAILABILITY CHANGE TO SPECIFIC AIRLINE
AC/ALH
AVAILABILITY CHANGE TO YY DISPLAY
AC/AYY
AVAILABILITY CHANGE TO FARE DISPLAY
AC FQ
AVAILABILITY CHANGE TO SCHEDULE
AC SN
CHANGE CITY OF ORIGIN
AC DEL
CHANGE CITY OF DESTINATION
AC //JFK
AVAILABILITY CHANGE TO RETURN
ACR30DEC
AVAILABILITY CHANGE TO RETURN WITH DATE AND AIRLINE
ACR18DEC/ADL
CHANGE TO DIRECT ACCESS DISPLAY (where applicable)
ACLx (where X= line no of availability display
Note : The Segment status that is displayed at segment sell time reflects the type of access used by the airlines
HOLDING CONFIRMED / DIRECT ACCESS , PENDING RECORD LOCATOR RETURN
SS
SOLD/ ACCESS UPDATE, STANDARD ACCESS
NN
NEED SEGMENT/ ON REQUEST
In newly sold extended air segments, before end of transaction, additional status codes are used (list below) after end of transaction, these code are changed to HK, HN or HL
DK
CONFIRMED / AMADEUS ACCESS, ACCESS SELL
DN
ON REQUEST / AMADEUS ACCESS, ACCESS SELL
DW
WAITLISTED / AMADEUS ACCESS, ACCESS SELL
FLIGHT INFORMATION
HE DO
DISPLAY FLIGHT INFORMATION BY FLIGHT NUMBER, DATE AND SECTOR
DO TG774/25DEC/BKKLAX
DISPLAY FLIGHT INFORMATION FROM A PNR SEGMENT OR AVAILABLITIY
DO 2 (Where 2 is the segment No of PNR or the line no of availability display)
DISPLAY FLIGHT INFORMATION FROM A DIRECT ACCESS DISPLAY
DO 20
Note : On the cryptic screen, if you right click on the highlighted flight number, you can see the Do information
MINIMUM CONNECTING TIME
HE DM
DISPLAY MINIMUM CONNECTING TIME FOR CITY
DM LHR
DISPLAY MCT FOR INTER-AIRPORT CONNECTION
DM JFK-EWR
DISPLAY MCT FOR INTER-AIRPORT CONNECTION WITH THE TERMINALS SPECIFIED AS WELL
DM ORYW-CDG2B
DISPLAY MCT FOR CARRIER
DM LH/LHR/AA
DISPLAY MCT FOR CARRIER AND AIRPORT
DM LH /LHR-LGW/AA
DISPLAY MCT FROM AN AVAILABILITY OR SCHEDULE DISPLAY
DM2
DISPLAY MCT FROM A PNR DISPLAY (for segment 2 and 4 of the PNR )
DM3/4
CHECK MCT AND SEGMENT CONTINUITY IN A PNR
DMI
DISPLAY CONNECTION POINTS
HE DRT
TO DISPLAY NEUTRAL CONNECT POINTS
DRT DEL LHR
TO DISPLAY CONNECT POINTS WITH DATE AND SPECIFIC AIRLINE
DRT 25JAN DELLHR /ADL
TO DISPLAY CONNECT POINTS WITH SPECIFIC AIRLINES EXCLUDED
DRT 25JAN DELLHR /A-DL
TO DISPLAY CONNECT POINTS WITH A CONNECT POINT OPTION
DRT 20AUG DELJFK /XDXB
TO DISPLAY CARRIER PREFERRED CONNECT POINTS
DRT EK 15FEBDELJFK
SEGMENT SELL
HE SS
SELL ONE SEAT (Y CLASS) FROM LINE 3 OF AVAILABILITY OR SCHEDULE DISPLAY
SS1T1
SELL ONE SEAT (MULTIPLE CLASS) FROM LINE 4
SS1TK4
SELL TWO SEATS Y CLASS FROM DUAL CITY PAIR AVAILABILITY DISPLAY
SS1T1*8
SELL IN DIFFERENT CLASSES OF TRAVEL OR IN DIFFERENT RBDS FROM DUAL CITY PAIR DISPLAY
SS1T1*K8
SHORT SELL ONE SEAT FOR WAITLISTED SEGMENT
SS1T1/PE
LONG SELL ONE SEAT
SSAI102M15JANDELJFK1
LONG SELL FOR WAITLISTED SEGMENT
SSAI102M15JANDELJFKPE1
SELL FROM DIRECT ACCESS DISPLAY
SS1K21
SELL FOR SELECTED PASSENGERS
SS2C1/P1,3
SELLING SEATS FOR A UMNR FOR A SINGLE CITY PAIR
SS1C3/UM5 (Where 5 is the age of the UMNR)
SELLING SEATS FOR A UMNR FOR A DUAL CITY PAIR
SS1C1/UM6*11/UM6 ( Where 6 is the age of the UMNR)
WHEN THERE IS MORE THAN ONE UMNR IN THE SAME PNR
SS2C3/UM5,7
SPACE SELLING FOR STRETCHER PASSENGER FROM AVAILABILITY
SS1Y1/ST
MANDATORY PNR ELEMENTS – HE PNR
NAME ELEMENT
HE NM
BASIC ENTERY
NM1BHARDWAJ/AJEET MR
COMMON SURNAME
NM2BHARDWAJ/AJEET MR/ARUN MR
DIFFERENT SURNAME
NM1BHARDWAJ/AJEET MR 1KUMAR/RAJU MR
ACCOMPANIED INFANT
NM1BHARDWAJ/AJEET MR (INF/RITIK/03MAR21)
INFANT WTIH DIFFERENT SURNAME
NM1BHARDWAJ/AJEET MR (INFSINGH/RITIK/03MAR21)
CHILD PASSENGER
NM1BHARDWAJ/SHRISTI MISS (CHD/06MAR18)
INFANT WITH A SEAT
NM1BHARDWAJ/VAIBHAV (INS)
NAME ELEMENT FOR A STSREACHER PASSENGER
NM1RAM/KHUSHI MR (IDSTCR)
Note 1 :- SSR element automatically generates with the child’s and infant’s name and age. If the infant’s DOB is not provided the system will take the PNR Creation date as the infant’s DOB.
Note 2 :- Do not use the child (CHD) passenger type in the name when booking an unaccompanied minor.
PHONE FIELD
HE AP
CONTACT INFORMATION AS PER OFFICE PROFILE
AP
ENTER CONTACT INFORMATION
AP NYC CTC04562563
ENTER MOBILE NUMBER
APM – DEL45698712
ENTER E-MAIL ADDRESS
APE – ABC@YAHOO.COM
*Remember to transmit the data in the phone field to the airline under OSI as well
TICKETING ARRANGMENT
HE TK
TICKETING IN ORDER
TKOK
TICKETING TIME LIMIT DATE
TKTL05NOV
TICKETING TIME LIMIT DATE AND TIME
TKTL05NOV/1600
AUTOMATIC CANCELLATION OF THE ITINERARY
TKXL/12MAR
PASSENGER SPECIFIC TK ELEMENT
TKTL05NOV/1600/P1,4
TICKETING FOR DOMESTIC ITINERARY
TKDO05NOV
TICKETING FOR INTERNATIONAL ITINERARY
TKIN05NOV
*Remember to transmit the time limit to the airline under OSI as well
REFERENCE
HE RF
REFERNCE OF PERSON ACTIONING BOOKING
RF AJEET
END TRANSCTION
HE ER / HE ET
END AND REDISPLAY PNR
ER
END AND IGNORE PNR
ET
END TRANSCTION, CHANGE ADVICE CODES AND REDISPLAY
ERK
Note :- You can enter all the mandatory elements together by combining them with a “;” (semi colom)
HK1=ACTION CODE AND NUMBER OF SERVICES REQUESTED (MANDATORY)
P=TRAVEL DOCUMENT TYPE
IND=TRAVEL DOCUMENT ISSUING COUNTRY / STATE USE THE THREE LETTER AIRIMP COUNTRY CODE
98746321=TRAVEL DOCUMENT NUMBER (UPTO 15 DIGITS INCLUDING SPACES)
IND=PASSENGER NATIONALITY IN THE THERE LETTER AIRIMP CODE
15MAY92=DATE OF BIRTH OF THE PASSENGER
M=GENDER OF THE PAX
25MAR25=DATE OF EXPIRTY OF THE PASSENGER
BHARDWAJ=LAST NAME OF THE PASSENGER
AJEET=FIRST NAME OF THE PASSENGER
KUMAR=MIDDLE NAME OF THE PASSENGER (IF ANY)
HK1=PASSPORT HOLDER INDICATOR
/P1=PASSENGER ASSOCIATION
/S2=SEGMENT ASSOCIATION
APIS PASSPORT INFORMATION WITH PARTIAL DATA
SR DOCS LH HK1—–15MAY92-M-BHARDWAJ-AJEET/P1
Note: The minimum information for the partial entry contains-Full Name, Date of Birth, Gender. The system error will be created when the above information is not provided.
HK1=ACTION CODE AND NUMBER OF SERVICES REQUESTED (MANDATORY)
DELHI IND-PASSENGER PLACE OF BIRTH
V= TRAVEL DOCUMENT TYPE
98765432= VISA NUMBER
LONDON GBP=VISA PLACE OF ISSUE
20JAN22=DATE OF ISSUE FOR VISA
IND= COUNTRY/STATE WHERE THE VISA APPLIES
/P1=PASSANGER ASSOCIATION
/S2= SEGMENT ASSOCIATION
APIS ADDRESS INFORMATION
SRDOCA LH HK1-D-IND-1671 TILAK NAGAR- NEW DELHI -DL-11042/P1/S2
where SR=PRIMARY TRANSACTION CODE
DOCA= SSR CODE (MANDATORY)
LH=AIRLINE CODE
HK1=ACTION CODE AND NUMBER OF SERVICES REQUESTED (MANDATORY)
D=TYPE OF DESTINATION (D FOR DESTINATION & R FOR RESIDENCE)
IND=COUNTRY (OPTIONAL)
1671 TILAK NAGAR =ADDRESS DETAILS
NEW DELHI=CITY (OPTIONAL)
DL=STATE/PROVINCE/COUNTRY AS FREE TEXT (OPTIONAL )
11042=ZIP CODE/POSTAL CODE
/P1= PASSENGERS ASSOCIATION
/S3= SEGMENT ASSOCIATION
Note 1 : Use MI to signify male infant and FI for female infant
Note 2 : For 3 letter nationality codes, refer to DC COUNTRY CODE or DC COUNTRY NAME Example : DC IN OR DC INDIA
ADVACNE SEATING THROUGH SEAT MAP
HE SM
DISPLAY SEAT MAP FOR FLIGHT DETAILS
SMLH762/C/03NOVDELJFK
DISPLAY SEAT MAP FOR A PNR SEGMENT 4
SM4
OPEN SEGMENT
HE SO
OPEN SEGMENT FOR A SPECIFIC CARRIER
SOLHCDELJFK
OPEN SEGMENT FRO A SPECIFIC DATE
SOLHC25DECDELJFK
OPEN SEGMENT WITH NO CARRIER SPECIFICATION
SOYYCDELJFK
INFORMATION SEGMENT
HE SI
INSERT SURFACE SEGMENT TO INDICATE BREAK IN SEGMENT CONTINUITY
SI ARNK
INSERT FLIGHT SEGMENT FOR INFORMATION ONLY
SISV219Y25DECDELJFKHK1/0812 2210
GHOST SEGMENT
HE SS
ADD GHOST SEGMENT INTO PNR
SSAI102Y25DECDELJFKGK1/YKABH (where YKABH is the airlines record locator)
FREEQUENT FLYER NUMBER
HE FFN
CHECK IF THE AIRLINE USES AMADEUS FREQUENT FLYER DATABASE
GG PCA XX (where XX= carrier code)
PNR CREATION FROM FREQUENT FLYER NUMBER (The entry works for airlines using Amadeus Frequent Flyer Database)
FFAAI-9876543210
DISPLAY FREQUENT FLYER NAME FROM AIRLINE DATABASE (This entry works for airlines using Amadeus Frequent Flyer Database)
FFDAI-9876543210
ADD FREEQUENT FLYER NUMBER INTO PNR
FFNAI-976543210/P1
CHECK FREQUENT FLYER AGREEMENTS FOR LH
VFFD AI
PASS KL FREQUENT FLYER NUMBER TO PARTNER CARRIERS NW AND UK AS WELL
FFNAI-9876543210, KL, UA, LH
FREQUENT FLYER THROUGH SSR
SR FQTV AI-FF253496
EXTENDED SECURITY
HE ES
SET UP A READ ONLY SECURITY (on the retrieve PNR)
ES DEL22222-R
SET UP A READ AND WRITE SECURITY (on the retrieve PNR)
ES DEL22222-R
SET UP READ AND TICKET SECURITY
ES DEL22222-T
DISPLAY PNR EXTENDED SECURITY AGREEMENT ( on the retrieved PNR)
ESD
CANCEL PNR EXTEDED SECURITY AGREEMENT (on the retrieved PNR)
ESX
RETRIEVED A PNR ON WHICH EXTENDED SECURITY HAS BEEN RECEIVED
RT/DL22222-BHARDWAJ (where DEL22222 is the office that has extended the security)
TO RETRIEVE THE SECURITY ELEMENT FOR THE CURRENT PNR, ENTER
RTE
TO RETRIEVE THE SECURITY ELEMENT HISTORY FOR THE CURRENT PNR.
RHE
Note : The ES in the PNR can be given to maximum 5 receivers
TICKET NUMBER TRANSMISSION
HE FH/HE OS
CHECK THE GGPCAxx PAGE ON THE SYSTEM TO SEE THE CORRECT FORMAT FOR TKT NO. TRANSMISSION (where xx=carrier code) IF THE TKT NO TRANSMISSION BOX READ “ALL” TICKET NUMBERS ARE ALWAYS TRANSMITTED, AUTOMATICALLY VIA FA ENTERY OR MANUALLY VIA FHE ENTRY, “FA ONLY” : TICKET NUMBERS ARE ONLY TRANSMITTED VIA FA ENTERY NOT FHE.
TKT NO. TRANSMISSION UNDER FHM (for manually issued tickets)
FHM 098-1234567
AUTOMATED TKT NO TRANSMISSION UNDER FH
FHA 098-1234567
ELECTRONIC TICKET NUMBER TRANSMISSION
FHE 098-1234567
ELECTRONIC TICKET NUMBER TRANSMISSION FOR INFANT TICKET
FHE INF 098-1234567
ELECTRONIC TICKET NUMBER TRANSMISSION FOR ADULT PASSENGER (WITH ACCOMPANYING INFANT)
FHE 098-1234567/P2
ELECTRONIC TICKET NUMBER TRANSMISSION FOR CONJUCTION TICKETS
FHE 098-1234567-08/P3
WORKFLOW TO CREATE TICKETLESS AIRLINE BOOKING (Example AIR ASIA PNR)
HETLA/ HE TICKETLESS
1. TO CHECK THE NEUTRAL AVAILABILITY OF AIR AISA
AN12JUNTRZKUL/AAK
2. TO CHANGE THE DISPLAY TO TICKETLESS DISPLAY
ACW1/B1(where first 1 is the line number and second 1 is the number of seats)
3. TO SELL THE SEATS FROM THE TICKETLESS DISPLAY
SS1V1
4. PNR CREATION WITH MANDATORY ELEMENTS
a. Name Element
NM1WILLIAMS/ANNIE MS
b. Phone Element
AP PAX CTC DEL 91 9865621231
c. E Mail Address
APE A HYPERLINK “mailto:WIILLIAMS@BINGO.COM”WIILLIAMS@BINGO.COM
d. Ticketing Element
TKOK
e. Pricing the PNR through FXP entry
FXP
View the Stored fare
TQT
f. Form of Payment (Either Credit Shell or Credit Card)
FPAG
FPCCVI4111111111111111/1212/*CV123/ HOLDER NAME
g. End the transaction and retrieve the PNR
RFAGENT;ER
5.TO SYNCHRONISE THE AIR ASIA BOOKINGS
RTLC
Note: Once the PNR is saved the FOP in the PNR gets utilized.
USE AMADEUS QUEUES TO WORK MORE EFFICIENTLY
PNR RETRIEVAL & DISPLAY
HE RT
RETRIEVAL BY PNR
RT QVH1A5
RETRIEVAL BY SURNAME
RT/SINGH
RETRIEVAL BY SURNAME AND INITIAL
RT/SINGH/J
RETRIEVAL OF ACTIVE PNRS ONLY
RT/SINGH/J*A
RETRIEVE PNR AT LINE 4 OF LIST
RT4
RETURN TO LIST
RT0
RETRIEVAL BY FLIGHT
RTLH761/14SEPDELFRA-SEN
RETRIEVE PNR BY TICKET NUMBER (contained in FA or SSR element)
RTTKT/016-1234567890
REDISPLAY CURRENT PNR
RT
DISPLAY ONLY ITINERARY SEGMENTS
RTI
DISPLAY GENERAL FACTS INCLUDING OSI / SSR ELEMENTS
RTG
DISPLAY REMARKS ONLY
RTR
DISPLAY PNR ELEMENTS RELATED TO FARE, TICKETING AND ITINERARY ONLY
RTF,K,I
DISPLAY ELEMENTS FOR ONE PASSENGER ONLY
RT/P2
DISPLAY AIRLINE RECORD LOCATOR IN PNR
RL
DISPLAY AIRLINE RECORD LOCATOR IN NUMERIC FORMAT
RLN
DISPLAY NUMERIC RECORD LOCATOR WHILE RETIEVING PNR
RLN YBH22M
RETRIEVE PNR BY NUMERIC RECORD LOCATOR
RT 123456789012
RETRIEVE PNR ON WHICH EXTENDED SECURITY HAS BEEN RECEIVED
RT/DELI22123-SMITH (where DELI22123 is the office that has extended the security)
DISPLAY FLIGHT INFORMATION FROM RETRIEVED PNR
RTSVI3 (Segment3)
RETRIEVE PNR FROM CUSTOMER PROFILE DISPLAY
RTU
RETRIEVE PNR FROM DISPLAYED E-TICKET RECORD
RT*E
DISPLAY ALL QUEUES WHERE PNR IS PLACED
RTQ
TO SYNCHRONISE THE AIR ASIA BOOKINGS
RTLC
RETRIEVAL OF THE PNR WITH NUMERIC RECORD LOCATOR
RT1234569778
TO RETRIEVE THE NUMERIC RECORD LOACTOR IN THE PNR
RLN
TO RETIEVE THE NUMERIC RECORD LOCATOR WITH ALPHA NUMERIC RECORD LOCATOR
RLN ZSD3WS
TO RETIEVE THE ALPHA NUMERIC RECORDLOCATOR WITH NUMERIC RECORD LOCATOR
RLN 12345666655
PNR CLAIM
HE RO
STEP 1
RETRIEVING THE PNR CREATED IN ANOTHER OFFICE (BY RECORD LOCATOR)
RO CO ABC123 (where CO is the airline and ABC123 is the airline record locator)
RETRIEVAL BY FLIGHT NUMBER, DATE AND NAME
RO AA 042/23AUGDELCHI-SHARMA
RETRIEVAL FROM A SIMILAR NAME LIST
RO 3 (where 3 is the line number of the PNR on the list)
RETURNING TO THE SIMILAR NAME LIST
RO 0
STEP 2
CLAIMING RESPONSIBILITY FOR THE PNR
ER or ET
PNR CLAIM IS A 2 STEP PROCESS.THE INITIAL STEP CAUSES THE PNR TO BE DISPLAYED IN ITS ORIGINAL FORMAT. THE SECOND STEP CONSISTS OF PERFORMING AN END OF TRANSACTION ENTRY
PNR MODIFICATIONS
HE XE/HE XI/HE DL/HE RR/HE SB
CANCEL SPECIFIED SEGMENT
XE 4
CANCEL RANGE OF SEGMENTS
XE 4-8
CANCEL NON-CONSECUTIVE SEGMENTS
XE 4,6
DELETE ELEMENT (TO REMOVE INACTIVE STATUS CODES SUCH AS HX, UC FROM THE PNR FACE)
DL4
ACCEPT STATUS AS HK FOR SEGMENT
8/HK
ADD OR CHANGE PASSENGER ASSOCIATION
7/P1,4
CANCEL ITINERARY
XI
ACCEPT ALL STATUS UPDATES AND REDISPLAY PNR/ END TRANSACTION
ERK or ETK
CHANGE CLASS TO Y FOR SEGMENT 6 OF PNR
SBY6
CHANGE CLASS TO Y FOR ALL SEGMENTS
SBY
CHANGE DATE FOR SEGMENT 7 OF PNR
SB25DEC7
Note: For Standard access carriers, do not use the SB entries
PNR AND ITINERARY PRINTING
HE IED/HE IEP
ITINERARY BASIC DISPLAY FOR PASSENGER1
IBD/P1
ITINERARY BASIC PRINT FOR ALL PASSENGERS
IBP
ITINERARY EXTENDED DISPLAY FOR PASSENGER 2
IED/P2
ITINERARY EXTENDED PRINT FOR PASSENGER 2
IEP/P2
ITINERARY EXTENDED PRINT FOR PASSENGER 2 IN FRENCH LANGUAGE
IEP/LP FR/P2
PRINT SINGLE JOINT ITINERARY FOR ALL PASSENGERS
IEPJ
PRINT ENTIRE ITINERARY (NORMAL SCREEN VIEW)
WRA/RT
PRINT ENTIRE HISTORY
WRA/RH
VIEW BACKDATED FARES UPTO TWO YEAR IN THE PAST
SPLIT BOOKINGS
HE SP
MANUAL SPLIT IS A 3 STEP PROCESS. RETRIEVE THE PNR AND
1/SPECIFY PASSENGERS TO BE SPLIT
SP 1,4
2/END AND FILE NEW PNR BEING CREATED
RF AMIT; EF
3/END TRANSACTION IN PARENT PNR
RF AMIT;ET
RETRIEVE SPLIT PNR RECORDS
RT AXR (in the retrieved parent PNR)
Note: Action changes in the new PNR only after airline record locator has been received in the PNR
HANDLING NON HOMOGENEOUS PNR CONDITION (AUTOMATIC SPLIT)
HE NHP
INCREASING/DECREASING THE SEATS WITH SEGMENT ASSOCIATION (segment number /number of seats required)
3/2
ASSOCIATING THE SEGMENT SOLD WITH THE PASSENGER
3 / P2 OR 4-5/P1-2
END AND RECEIVE THE PNR FILE
RFSC;ER
RETRIEVE SPLIT PNR RECORDS
RT AXR
NHP is a unique feature of Amadeus provided to the user wherein the system performs an automatic split at PNR creation stage. This happens when the number of services requested does not match the number of passengers in the PNR
Note: Automated Split cannot be performed on the saved PNRs, it only happens when PNR is in the creation stage
COPY PNR
HE RRN
COPY THE WHOLE PNR
RRN
COPY PNR FOR FOUR PASSENGERS
RRN/4
COPY PNR FOR 7 DAYS LATER THAN ORIGINAL BOOKING
RRN/DP7
COPY PNR FOR 3 DAYS EARLIER THAN ORIGINAL BOOKING
RRN/DM3
COPY FOR SPECIFIC SEGMENTS ONLY
RRN/S2,6
COPY PNR WITH DIFFERENT DATE ON PARTICULAR SEGMENT
RRN/S5D12SEP
COPY PNR AND CHANGE CLASS OF SERVICE
RRN/CY
COPY PNR TO CREATE LINKED “AXR”
RRA
COPY PASSENGER DATA ONLY
RRP/P2
COPY PNR AND CHANGE CLASS OF SERIVICE FOR A SPECIFIC SEGMENT
RRN/S2CY/S3CJ
COPY ITINERARY SEGMENTS ONLY
RRI
USE FARE DIAGNOSTIC TO TARGET SPECIFIC FARES. HE FARE DIAGNOSTIC
PNR HISTORY
HE RH
TO SEE THE LIST OF PNR HISTORY DISPLAY OPTIONS
HE RH
FOR A LIST OF PNR HISTORY CODES, REFER TO HE RH and then GP CODE
HERH.148
DISPLAY PNR HISTORY
RH
DISPLAY PARTIAL PNR HISTORY FOR AIR SEGMENTS ONLY
RHA
DISPLAY HISTORY OF GENERAL FACTS (SSR, OSI)
RHG
RETRIEVE SEGMENT HISTORY (SEGMENT 1)
RHS1
DISPLAY QUEUE HISTORY
RHQ
DISPLAY PNR HISTORY WITH QUEUE HISTORY
RH/ALL
PNR RECALL ENTRIES
HE RPD
RECALL PURGED PNR BY AMADEUS RECORD LOCATOR
RPD/RLC-A123B4/03JUL09 (any date between PNR creation and PNR purge)
RECALL PURGED PNR BY FLIGHT/DATE SEGMENT
RPD/AF7708/16JUL09 (flight date)
Note: The purged amadeus pnr data can be retrieved for past 3 years.
MULTI LIST-SEARCH BY FLIGHT
HE LP
MULTI LIST PNR RETRIEVAL
LP/TG316/12FEB/DELBKK
MULTI LIST FOR WAITLIST SEGMENTS
LP/W/TG316/12FEB/DELBKK
Note: For a list of Search Option codes, go to HE LP and then GPLP2
PLACE LIST ON QUEUE
LP/W/TG316/12FEB/DELBKK-Q25C0
SEND LIST TO PRINTER
LP/W/TG316/12FEB/DELBKK-P
MULTI LIST FOR RECONFIRMED SEGMENTS
LP/R/TG316/12FEB/DELBKK
MULTI LIST FOR SPECIFIC SSR
LP/S(FQTV)/TG316/12FEB/DELBKK
RETRIEVE PNR AT LINE 4 OF LIST
LP4
RETURN TO LIST
LP0
SEARCH BY OFFICE
HE LPO
TO SEE THE LPO SEARCH CODES
HELPO.358
SEARCH BY CRITERIA
LPO/A(AF,BA)B(CPH)
SEARCH BY CRITERIA AND PLACE SEARCH RESULTS ON SPECIFIC QUEUE
LPO/A(AF,BA)B(CPH) – Q29C2
Under LPO command we need to highlight this command
LPO/W(*X)
SEARCH BY CRITERIA FOR HOTEL SEGMENTS
LPO/N(HTL)
SEARCH BY CRITERIA FOR INSURANCE SEGMENTS
LPO/N(INS)
SEARCH BY CRITERIA FOR CAR SEGMENTS
LPO/N(CCR)
DISPLAY THE PASSENGER LIST STATUS TABLE
LPS/PS
DISPLAY THE SEARCH RESULTS
LPS/D3
RETRIEVE A PNR FROM THE LIST
LPS23
RETURN TO LIST
LPS0
REMOVE A SEARCH FROM THE TABLE
LPX/3-5,7
QUEUES
HE QUEUES
DISPLAY TOTAL QUEUE COUNT
QT
DISPLAY ALL EXISTING QUEUES FOR AN OFFICE
QTQ
START QUEUE PROCESSING
QS97C0D1
REMOVE ITEM FROM QUEUE, DISPLAY NEXT ONE
QN
DELAY ITEM, DISPLAY NEXT ONE
QD
DELAY PNR TO SPECIFIC DATE AND TIME
QD09DEC/1200
EOT AND EXIT QUEUE MODE
QF
IGNORE PNR AND EXIT QUEUE MODE
QI
REDISPLAY QUEUE MESSAGE
QU
PLACE PNR TO QUEUE CATEGORY OF OWN OFFICE
QE8C1
PLACE PNR TO ANOTHER OFFICE QUEUE
QE/DEL1A0900/0C0
INFORMATION PAGE TO SEE THE QUEUE ADDRESSES OF THE AIRLINES
GGAMAINUSE.161
SEND FREE FLOW TEXT MESSAGE
QE/DELA0900/97 (ctrl+enter for new line)
WRITE TEXT OF MESSAGE (ctrl+enter)
REGARDS// (END Message with //) (enter)
DISPLAY COMBINED CONTENT OF GDS AND NON GDS HOTEL AVAILABILITY AND RATES THROUGH AMADEUS HOTEL MULTISOURCE
QUEUE TICKETING PLANNER – DISPLAY BY RECORD LOCATOR
QVRT
QUEUE TICKETING PLANNER BY SPECIFIC DATE
QVRT/12AUG
QUEUE OPTION PLANNER
QVRO/12APR
QUEUE MONITOR
HE QO
ADD QUEUE MONITOR FOR A SPECIFIC QUEUE
QOA2
ADD QUEUE MONITOR FOR A SPECIFIC QUEUE, ALL CATEGORIES AND DATE RANGES
QOA97CADA
There is a functionality known as “Automated Ticketing Timelimit”. This functionality enables the airlinesto automatically assign and manage the timelimts for ticket issuance in Amadeus. The PNR contains two elements “OPW” and “OPC”. OPW element notifies your office by queue placement 24 hours prior to the automatic cancellation of the AIR segments that are associated to an ATL.The “OPC”element is used to track the ticketing time limit, to initiate automatic cancellation of ATL associated segments and to queue place the PNR after cancellation. The que catagory associated with Automated Ticketing Timelimit is Queue 1 and Catagory 7 and 8
AIRLINE OFFICES CAN ADD AN OPQ OPTION ELEMENT TO THE PNR SO THAT ON A SPECIFIED DATE, THE PNR IS PLACED ON THE QUEUE OF A DESIGNATED OFFICE. THE OPQ ELEMENT CAN ONLY BE ENTERED BY AUTHORIZED ATO/CTOS. IF YOU ENTER AN OPQ ELEMENT, THE PNR WILL BE SENT TO THE QUEUE PLANNER OF THE DESIGNATED OFFICE AT END OF TRANSACTION. ON THE SCHEDULED DATE, DURING THE NIGHTLY FILE MAINTENANCE PROCESS, THE PNR WILL BE PLACED ON THE QUEUE OF THE DESIGNATED OFFICE.
AMADEUS LCC SMART IS AN EASY TO USE, SMART-TAB BASED GRAPHICAL INTERFACE FOR BOOKING SELECT LOW COST CARRIERS
AMADEUS E MAIL
HE EMAIL
TO REGISTER THE TERMINAL FOR THE FIRST TIME FOR AMADEUS E-MAIL
WM/
SEND ITINERARY MAIL (Perform this entery on retrieved PNR)
IEP-EML-ABC@YAHOO.COM
SEND ITINERARY MAIL USING CONTACT INFORMATION FROM APE ELEMENT OF THE PNR
IEP-EMLA
SEND FREE FLOW TEXT EMAIL
WMP (ctrl+enter)
EML ABC@YAHOO.COM; (ctrl+enter)
FREE FLOW TEXT (ctrl+enter)
LLLL / SEND (enter)
SEND FREE FLOW TEXT EMAIL TO MULTIPLE EMAIL ADDRESSES
WMP (ctrl+enter)
EML ABC@YAHOO.COM;(ctrl+enter)
EML XYZ@YAHOO.COM;(ctrl+enter)
EML LMN@YAHOO.COM; (ctrl+enter)
FREE FLOW TEXT (ctrl+enter)
LLLL / SEND (enter)
FORWARD A TIMETABLE
WM/FWD/EML ABC@YAHOO.COM/ TN15AUGDELBOM
DEFINE NICKNAME
WM / ADD / NIC / EML / JOHN / JOHNM@YAHOO. COM
USE A NICKNAME
WMP (ctrl+enter)
EMLN JOHN ; (ctrl+enter)
FREE FLOW TEXT (ctrl+enter)
FREE FLOW TEXT (ctrl+enter)
FREE FLOW TEXT (ctrl+enter)
LLLL / SEND / APPEND-MSG NO. (enter)
TO VIEW THE E-MAIL QUEUE
WM / MSG
TO VIEW E-MAIL QUEUE FOR OFFICE
WM / MSG /O
DISPLAY AGENT MESSAGE FROM QUEUE
WM / MSG-2
DISPLAY OFFICE MESSAGE FROM QUEUE
WM / MSG-2/O
DISPLAY MESSAGE LOG
WM / LOG
USE AMADEUS MASTER PRICER EXPERT FOR SEARCHING LOW FARE AVAILABLE RECOMMENDATIONS WITH/WITHOUT PNR
E MAIL STATS
HE EMAIL
TO SEE THE NUMBER OF E MAILS SENT FROM YOUR TERMINAL
WM / HST
TO SEE THE NUMBER OF E MAILS SENT FROM ALL TERMINALS IN THE OFFICE
WM/HST/O
FARE QUOTE RATE OF EXCHANGE
HE FQA
DISPLAY ROE FOR COUNTRY OR CURRENY
FQAINDIA or FQA INR
DISPLAY BACK DATE ROE
FQAINDIA/23AUG09
FARE QUOTE EXCESS BAGGAGE
HE FQX
EXCESS BAGGAGE RATE FOR SECTOR
FQXDELLON/35
EXCESS BAGGAGE RATE WITH CARRIER AND DATE
FQXDELLON/12JUN10/35/BA
CREDIT CARD APPROVAL
HE DE
REQUEST MANUAL APPROVAL
DECCVI578588875885/1212/50000/AF
FARE QUOTE CURRENCY
HE FQC
CURRENCY CONVERSION FROM USD TO LKR
FQC100USD/LKR
CURRENCY CONVERSION TO NUC AMOUNT
FQC1000USD/NUC
Note: To get the Currency Code encode or decode the country.
FARE QUOTE DISPLAY
HE FQD
FARE QUOTE DISPLAY FOR A CITY PAIR
FQDDELPAR
FARE DISPLAY ON SPECIFIC CARRIER
FQDDELBKK/ATG
FARE DISPLAY WITH MULTIPLE CARRIERS(MAX 3)
FQDDELLAX/ABA, AF, LH
FARE DISPLAY FOR SPECIFIC DATE
FQDDELPAR/AAF/D15DEC
FARE DISPLAY WITH DATE RANGE
FQDDELPAR/AAF/D12DEC**16JAN
FARE DISPLAY FOR A PAST DATE (upto 2 years in the past)
FQDDELPAR/AAF/D12JUN09
FARE DISPLAY INCLUSIVE OF TAXES
FQDDELPAR/AAF/R,AT
DISPLAY TAX BREAK DOWN FOR FARE AT LINE 4
FQK4
SHOPPERS FARE DISPLAY
FQDDELLHR/D10SEP/S
FARE DISPLAY IN NUC
FQDDELPAR/AAF/D23DEC/R,NUC
FARE DISPLAY FOR ONE-WAY ONLY
FQDDELPAR/AAF/IO
FARE DISPLAY IN HALF ROUND TRIP NUC
FQDDELPAR/AAF/D23DEC/IH
FARE QUOTE DISPLAY FOR THE ROUND THE WORLD ROUTING
FQDDELDEL/ABA/VRW
FARE DISPLAY FOR SPECIFIC GLOBAL ROUTING
FQDDELLAX/D23DEC/VAT
FARE DISPLAY IN REVERSE ORDER
FQDDELLON/ABA/IX
ROUND-TRIP FARES
FQDBOMLON/ABA/IR
FARE DISPLAY FOR PARTICULAR CABIN CLASS
FQDDELLON/ABA/KF
FARE DISPLAY FOR PARTICULAR BOOKING CLASS (RBD)
FQDDELLON/ABA/CS
CONVERT THE CURRENCY AT LINE 5 OF THE FARE DISPLAY TO GBP
FRC5/GBP
FARE DISPLAY FOR ONLY SPECIFIC AIRLINE
FQDDELLON/A-BA
FARE DISPLAY WITH EXACT OUTBOUND AND INBOUND DATES
FQDDELLON/A9W/D10SEP*15SEP
FARE DISPLAY WHEN INBOUND AND OUTBOUND DATES ARE SAME
FQDDELBOM/A9W/D10SEP*
FARE DISPLAY WHEN OUTBOUND DATE IS THE CURRENT DATE AND INBOUND DATE IS SPECIFIED
FQDDELBOM/A9W/D*10SEP
CONTACT AMADEUS HELP DESK THROUGH LIVE CHAT, SUPPORTED AS A SMART TAB IN AMADEUS SELLING PLATFORM
HISTORICAL FARES
HEFQD
FARE DISPLAY FOR A SPECIFIC PAST DATE FQDDELLON/ABA/D15APR09
FQDDELLON/ABA/D15APR09
FARE DISPLAY FOR THE PAST MONTH
FQDDELLON/ABA/DMAR13
FARE DISPLAY FOR THE 3-MONTH PERIOD
FQDDELLON/ABA/DJAN
Note: The system can display fares upto 24 months in the past
FARE DISPLAY FOR INDIAN AIRLINES’ CORPORATE FARES
AMEX GOLD CARD
FQDDELBOM/AIC/R,U*AXGOLD
AMEX SILVER CARD
FQDDELBOM/AIC/R,U*AXSILVER
AMEX GREEN CARD
FQDDELBOM/AIC/R,U*AXGREEN
ABN AMRO CO-BRANDED CARD HOLDERS
FQDDELBOM/AIC,R,U*IAABN
Note: Form of payment for these fares has to be through credit card. Fare basis has to be passed to IC in the SSR format
FARE QUOTE DISPLAY CHANGE ENTRIES
CHANGE LOCAL CURRENCY DISPLAY TO NUC
FQDN
CHANGE BACK TO LOCAL CURRENCY
FQDL
DISPLAY A FARE AT LINE 7 IN ANOTHER CURRENCY
FRC7/GBP
CHANGE TO AIRLINE SPECIFIC DISPLAY
FQDC/AAF
DISPLAY MILEAGE SURCHARGE BAND FOR FARE AT LINE 1 OF DISPLAY
FRM1
DISPLAY LIST OF FARE REQUEST TYPE CODES
FQL*
FARE QUOTE NOTES
HE FQN
DISPLAY FARE NOTES FOR FARE AT LINE 4
FQN4
DISPLAY FARE NOTES WHERE FARE HAS MULTIPLE COMPONENTS
FQN1-1
DISPLAY FARE NOTES IN LIST FORMAT
FQN4*L
DISPLAY CATAGORIES
FQN4*AP,PE,CD or FQN4//PE
DISPLAY INFORMATIONAL NOTES
FQN LH/0448
DISPLAY BY RULE NUMBER
FQN A200
TAX INFORMATION FOR A COUNTRY
FQNTAX/FR (where FR is the country code)
TAX INFORMATION FOR A UNIQUE TAX CODE
FQN TAX/XA
TAX INFORMATION FOR A UNIQUE TAX CODE IN A COUNTRY
FQN TAX/GB/YO
FARE QUOTE BOOKING CLASS
HE FQS
DISPLAY BOOKING CLASS INFORMATION
BOOKING CODE INFORMATION FOR FARE WITH MULTIPLE FARE COMPONENTS
FQS3-3
FARE QUOTE CLASS FOR A DIFFERENT AIRLINE
FQS/ACO
FARE QUOTE ROUTING
HE FQR
DISPLAY ROUTING INFORMATION FOR FARE AT LINE 4
FQR4
VIEW ROUTING INFORMATION WHERE THE FARE HAS MULTIPLE FARE COMPONENTS
FQR 2-1
FARE QUOTE PRICING
HE FQP
FARE QUOTE PRICING
FQPDELPARZRHPARDEL
FARE QUOTE PRICING WITH LON AS STOPOVER
FQPDELZRHLHR-PARDEL
FARE QUOTE PRICING WITH ZRH AS TRANSIT AND PAR AND LON AS STOPOVER
FQPDELZRHLHR-PAR-DEL
FARE QUOTE PRICING THROUGH MASK
FQPDELLHRJFK-CDG-DEL/S
FARE QUOTE PRICING FOR CHILD PASSENGER
FQPDELPARZRH-PARDEL/RCH
FARE QUOTE PRICING FOR INFANT PASSENGER
FQPDELPARZRH-PARDEL/RIN
FARE IMAGE FOR FARE ON LINE NUMBER 3
FQQ3
FARE QUOTE PRICING – LOWEST FARE
FQPDELLHRDEL/L
FARE QUOTE PRICING ONLINE ON PARTICULAR AIRLINE
FQPDELCDGDEL/OAF
FARE QUOTE PRICING WITH DATE, AIRLINE AND CLASS
FQPDEL/ABA/D12DEC/CYLHR
FARE QUOTE PRICING WITH SURFACE SEGMENT
FQPDELBKKKUL- -SIN-BKK-DEL
FARE QUOTE PRICING WITH SURFACE & STOPOVER
FQPDELBKKKUL- – -SIN-BKK-DEL
FARE QUOTE PRICING WITH TAX EXEMPT(FT TAX)
FQPDELPARJFK-PAR-DEL/R,ET-FT
FARE QUOTE PRICING FOR PTA FARE (WHERE DEL IS CITY OF SALE AND JFK IS CITY OF TICKET ISSUE)
FQPJFKDELJFK/R,DEL.JFK
FARE FOR ADULT, CHILD AND INFANT
FQPDELSINDEL/OAI/RADTCHIN
TO CALCULATE THE TOTAL OF SEVERAL FARES FROM THE FQP DISPLAY
FQU1//2//3
TO MULTIPLY A FARE AMOUNT WHEN YOU HAVE MORE THAN ONE PASSENGER TRAVELLING ON THE SAME FARE
FQU 1/X2//2/X2//3/X4
(Fare at line 1 for 2 passengers plus the fare at line 2 for 2 passengers plus the fare at line 3 for 4 passengers)
FARE QUOTE PRICING WITH VALIDATING CARRIER SPECIFIED
FQPDELLHRDEL/R,VC-AI
FARE QUOTE PRICING WITH TRAVEL CARRIER AND VALIDATING CARRIER SPECIFIED
FQPSINDPSSIN/OGA/R,VC-SQ
FARE QUOTE MILEAGE
HE FQM
MILEAGE CALCULATION
FQMDELSINTYOLAXSFOHNL
DISPLAY MILEAGE TABLE
FQM*LONLAX
Calculate mileage from a PNR
FRM/S4-6
CALCULATE MILEAGE FROM A FARE DISPLAY
FRM1
ITINERARY PRICING
HE FXX/HE FXP
ITINERARY PRICING WITH NO TST CREATION
FXX
ITINERARY PRICING WITH TST CREATION
FXP
Note : This entry also generates FV and FE automatically into the PNR
ALSO GENERATES FV FE
ITINERARY PRICING FOR SPECIFIED PASSENGERS
FXP/P2,4
ITINERARY PRICING FOR AN INFANT
FXP/INF
ITINERARY PRICING FOR ADULT, CHILD AND INFANT
FXX/RADTCHIN
ITINERARY PRICING FOR SPECIFIED SEGMENTS
FXP/S5,7
ITINERARY PRICING WITH FT TAX EXEMPT
FXP/R,ET-FT
SELECT THE FARE AT LINE 4 TO CREATE THE TST
FXT04
SELECT THE FARE AT LINE 4 FOR PASSENGER 1 AND AT LINE 5 FOR PASSENGER 2 TO CREATE THE TSTS
FXT04/P1//05/P2
PRICE AS PER VALIDATING CARRIER
FXP/R,VC-BA
VIEW THE STORED TST IN THE PNR
TQT
DELETE THE TST FROM THE PNR
TTE OR TTE/T1
VIEW THE DISPLAY FOR TST NUMBER 1
TQT/T1
FARE DIAGNOSTIC
HE FARE DIAGNOSTIC
USE ITINERARY PRICING TO DIAGNOSE THE FARE BASIS Y2RT
FXX/D F-Y2RT
USE INFORMATIVE PRICING TO DIAGNOSE THE FARE BASIS Y2RT
FQPLONSINTYO/S/DF-Y2RT
THIS ALLOWS YOU TO TARGET A SPECIFIC FARE WHILE PRICING AND IF THE FARE IS NOT APPLICABLE, DISPLAYS THE REASON FOR THE PRICING FAILURE
Note: After doing the entry move down to view the diagnostic panel.
BEST PRICER
HE FXA / HEFXB / HEFXR
REBOOK TO THE LOWEST FARE AND DO NOT CREATE A TST
FXR
REBOOK TO THE LOWEST FARE AND CREATE A TST
FXB
DISPLAY A LIST OF LOWER FARES
FXA
SELECT A FARE AFTER FXA,REBOOK AND CREATE A TST
FXU2
SELECT A FARE AFTER FXA,REBOOK AND DO NOT CREATE A TST
FXZ2
DISPLAY THE LOWEST POSSIBLE FARE, AND ADVISE THE SEAT AVAILABILITY
FXL
Note: Do not use the automatic rebooking option for the airlines sold on standard access
ACCESS LEVEL
DESCRIPTION
Dynamic Access
Indicated by a (!) in the availability display.This is the highest level of connectivity and links the Amadeus Central System with the hotel company’s own reservation system. All availability and rates for the hotel chain are returned seamlessly from the hotel chain’s own system. The hotel company responds with a confirmation and other information within four to eight seconds.
Hotel Complete Access Plus
Indicated by a (+) in the avaialbility display. Information on the single property display is directly from the hotel chain’s reservation system. Bookings are sent to the hotel chain via a high- speed communication link when the sale is made and the hotel system immediately returns the confirmation number and other data
Hotel Complete Access
Indicated by a (/) in the availability display The information on the availability display comes from the distribution system. Bookings are processed like Complete Access Plus. A confirmation number is returned within four to eight seconds, even before you save the PNR
Hotel Standard Access
Indicated by a blank space ( ) in the availability display. Booking requests are sent to the hotel chain via teletype when you save your PNR. The hotel then updates your PNR with the confirmation number.
There are 4 types of access levels that Amadeus provides for Hotel companies. The level of access is indicated in the availability display in the space between the hotel chain code and the hotel name
BEST AVAILABLE RATE (BAR) GUARANTEE
The BAR indicator acts as a guarantee that the rates available in the distribution system are the best available public rates for Rack Rate, Non negotiated rates, Corporate Rates, Weekend Rates, Lowest Unrestricted Rates, Promotional Search Rates. The BAR is guaranteed by the hotel chain. In the event of a rate discrepancy, contact the hotel chain provider directly.
HOTEL AIS AND HELP PAGES
HE HOTEL
HOTEL COMPANY AIS PAGES DISPLAY
GG HTL UI (where UI is the chain code)
HOTEL COMPANY HELP PAGES
HE HTL RD
HELP ON HOTEL DISPLAY CODES
HE HTL CODES
DECODE SPECIAL RATE CODE WKD
DNN WKD
ENCODE A HOTEL CHAIN
DNH TAJ
DECODE A HOTEL CHAIN CODE
DNH HL
INFORMATION ABOUT THE NET TRANS
GG HTL NET TRANS
INFORMATION ABOUT THE TIDS PROGRAM
GG TIDS
HOTEL LIST DISPLAY
HE HL
HOTEL LOCATION LIST DISPLAY FOR A CITY CODE
HL PAR
HOTEL LOCATION LIST FOR A CITY CODE WITH AREA AND CHAIN CODE SPECIFIED
HL HKG /AR-D /CO-UI
HOTEL LIST WITH DISTANCE FROM CITY OR POR
HLNCE/DI-8K
HOTEL LIST FROM PNR SEGMENT
HL S3
HOTEL LIST FOR ALL PROPERTIES OF A PARTICULAR CHAIN IN A PARTICULAR COUNTRY (for all Taj hotels in India)
HL TJ IN
HOTEL AVAILABILITY
HE HA
HOTEL AVAILABILITY FOR 3 NIGHTS
HA ZRH 07DEC-3
HOTEL AVAILABILITY WITH CHECK-OUT DATE
HA ZRH 07DEC-10DEC
HOTEL AVAILABILITY WITH AREA & CURRENCY
HA LON 10JUL-4/AR-D/FC-INR
HOTEL AVAILABILITY FROM SEGMENT3 OF PNR
HA S3
HOTEL AVAILABILITY, OCCUPANCY, ALL STATUS TYPES
HA DEL 14JUL-2/RT-2/ST-ALL
HOTEL AVAILABILITY WITH TRANSPORTATION TYPE
HAPAR12DEC-2/TR-F-L
Note: The Occupancy Level can be upto 9
FOLLOW UP ENTRY TO DISPLAY ALTERNATE PROPERTIES
HA8 (WHERE THE PROPERTY AT LINE 8 HAS CLOSED STATUS)
FOLLOW UP ENTRY TO DISPLAY AVAILABILITY FOR THE ALTERNATE PROPERTY AT LINE 1 OF THE DISPLAY
HA 1
FOLLOW UP ENTRY TO DISPLAY HOTEL FEATURES FOR THE ALTERNATE PROPERTY AT LINE 1 OF THE DISPLAY
HF 1
HOTEL AVAILABILITY BY SPECIFYING SPECIAL RATE CODE
HA ZRH 12DEC-2 /SR-WTT
AVAILABILITY FOR SPECIFIC CHAIN CODE AND NAME OF HOTEL
HA BLR 03SEP /CO-TJ/ HN-WEST END
HOTEL AVAILABILITY WITH MASTER CHAIN CODE
HA EM LON 12SEP-2 (where EM is the Master Chain code for Marriott group of hotels. To know if the hotel chain has a Master Chain code supported, use DNH MARRIOTT)
HOTEL AVAILABILITY FOR YATRA CHAIN HOTELS
HA BLR 11SEP-6/CO-YT
HOTEL AVAILABILITY FOR MORE THAN 7 AREAS (AREA CODE PLUS ALL OPTION)
HA LON 12SEP-2 /AR-D-N-S-E
HOTEL AVAILABILITY OF ASSOCIATED CITIES
HA NCE 17JUN-1 /AR-ALL
HOTEL AVAILABILITY WITH RATE UPTO SPECIFIED LEVEL
HA PAR 10JUN-2 /FC-USD /QU-250
HOTEL AVAILABILITY WITH PREFERRED RATE RANGE SPECIFIED
HA ZRH 23JUN-2 /FC-INR /QU-3000-5000
HOTEL AVAILABILITY WITH HOTEL CATEGORY SPECIFIED
HA PAR 10OCT-4 /AR-D /FC-INR /HC-L (where L = LUXURY. Check for codes on HE HTL CODES)
HOTEL AVAILABILITY WITH MULTIPLE NUMBER OF ROOMS
HALON12DEC-3/NR-2/RT-2
HOTEL AVAILABILITY FOR LOWEST RATES
HALON12DEC-3/LOW
HOTEL AVAILABILITY FOR LOWEST RATES WITH ALL STATUS
HALON12DEC-3/LOW/ST-ALL
HOTEL SEARCH BY FLEXIBLE LOCATION (For non geo-coded countries, the search by IATA or non-IATA city code. For geo-coded countries , you can search by landmark, IATA or non IATA city or hotel property name)
HADEL12APR/LOC-GURGAON
HOTEL SEARCH FOR CITY OTHER THAN IATA CITY (Works for non-geocoded countries as well)
HA*IN12APR-4/CT-GURGAON
HOTEL AVAILABILITY WITH AMADEUS TRAVEL PREFERENCES MANAGER (you need to have the displayed profile in the background)
HA FRA 25AUG /RT-2 /ST-ALL /TC
HOTEL AVAILABILITY WITH SEARCH BASED ON SPECIFIC FACILITIES REQUIRED (Check for codes on HE HTL CODES)
HA PAR 10OCT-4 /AR-D /FF-SWI-CON
MOVE TO HOTEL SINGLE COMPANY DISPLAY FOR LINE 3 OF AVAILABILITY
HA3
Note: Yatra hotels are available on the selling platform with the net rates and are saleable through deposit option only.
Note: Pls note that /LOW option works with various search parameters like /TC-, /HN-, /LOC, /RP-, /-DI-, /-TPR
SCROLLING ENTRIES
RETURN TO HOTEL MULTI PROPERTY DISPLAY
MPHM
RETURN TO HOTEL SINGLE PROPERTY DISPLAY
MPHA
HOTEL SELL
HE HS
HOTEL SELL FROM LINE 3, COLUMN A OF HOTEL SINGLE PROPERTY DISPLAY
HS3
HOTEL SELL WITH GUARANTEE, SUPPLEMENTARY INFORMATION AND PASSENGER ASSOCIATION
HS3A /G-CCAX376919082501005EXP1209 /SI- PREFERS POOL FACING ROOM /P1
HOTEL SELL AND MANUALLY SEND ARRIVAL DETAILS, BY SEGMENT ASSOCIATION
HS1/ ARR-S2
HOTEL SELL AND MANUALLY SEND ARRIVAL DETAILS
HS1/ARR-AF7715-NCE-LON-3-0930
HOTEL FEATURES
HE HF
HOTEL FEATURES DISPLAY FROM MULTI PROPERTY AVAILABILITY DISPLAY
HF3
HOTEL FEATURES DISPLAY FROM PNR SEGMENT
HF S3
HOTEL FEATURES DISPLAY FROM SINGLE PROPERTY AVAILABILITY DISPLAY
HF
HOTEL POLICY INFORMATION
HE HP, HE HR
TO SEE THE HOTEL POLICY IN A RETRIEVED HOTEL PNR FOR SEGMENT 2 OF PNR DISPLAY
RTSVCH2
HOTEL PRICING
HE HP
TO SEE HOTEL PRICING DETAILS FOR RATE AT LINE 1COLOUMN A OF HOTEL SINGLE PROPERTY DISPLAY
HP1
TO SEE HOTEL PRICING DETAILS FOR HOTEL AT SEGMENT 4 IN PNR
HP S4
Hotel pricing is a display that you can request from from a single property hotel availability display or from a hotel PNR segment.It is available for hotels in Amadeus Dynamic Access(DA) and Hotel Complete Access Plus(CA+)only. It provides detailed information for a specific room rate on the price and conditions associated to the room rate.The information on Hotel pricing displays is supplied directly from the hotel chain’s own reservation system.
HOTEL RATE CHANGE
HE HR
DISPLAY HOTEL RATE CHANGE INFORMATION (IF APPLICABLE) FOR PROPERTY AT LINE 2 OF HOTEL MULTI PROPERTY DISPLAY
HR2
DISPLAY HOTEL RATE CHANGE (IF APPLICABLE)FROM HOTEL SINGLE PROPERTY DISPLAY
HR
DISPLAY HOTEL RATE CHANGE (IF APPLICABLE) FROM HOTEL PNR SEGMENT
HR S2
If the room rate changes in the period you are booking, it is indicated in a single property display with an asterix (*) next to the availability status code. Check the hotel chain’s policy on rate change by entering HE HTL XX (xx=hotel chain code).
If the property belongs to an Amadeus Dynamic Access or Hotel Complete Access Plus chain, the HP x (where x = line number of the rate) entry performed on the single property display gets you the most up-to- date rate information. The information comes directly from the hotel chain’s central reservation system.
For Hotel Standard Access and Complete Access Hotels, the information about room rates is stored in the distribution system and is updated regularly by the hotel chain. To obtain room rate information, enter the hotel single property display and use the HR command to display hotel rate change information.
HOTEL TERMS
HE HT
TO DISPLAY HOTEL TERMS FROM LINE 2 COLOUMN A OF SINGLE PROPERTY DISPLAY
HT 2
TO DISPLAY HOTEL TERMS FROM SEGMENT 4 OF PNR
HT S4
Hotel Terms display is only available for Hotel Standard Access or Hotel Complete Access chains. A Hotel Terms display gives you the following information about a specific rate – what the rate includes, the cancellation policy, the booking requirements.
HOTEL POINTS OF REFERENCE
HE POR
DISPLAY POINT OF REFERENCE CATAGORIES
DRP-CAT
HOTEL AVAILABILITY WITH POR
HA LON 12DEC-4 /RP-ATT-BIGBEN
LIST HOTELS NEAR EIFFEL TOWER IN PARIS
HL PAR /RP-ATT-EIFFEL TOWER
LIST ALL SHOPPING AREAS IN LONDON
DRP*/ LON-SHO
LIST ALL ATTRACTIONS IN GREAT BRITAIN
DRP*/ GB-ATT
DISPLAY DETAILS OF LINE 12 FROM ABOVE DISPLAY
DRP 12
AVAILABILITY FROM DRP LIST
HA L9/DT-12DEC-4
DISPLAY A LIST OF HOTELS FROM DRP LIST RETURN TO THE DRP LIST DRP
HL L2
DISPLAY HOTEL LIST BY GIVNG COUNTRY CODE
HL*GB/RP-SPO-WEMBLEY
A Point of Reference is a building/monument or any other type of landmark considered important enough to be used as a criterion when searching for and booking hotels.Each point of reference is assigned to a category according to its nature. For example: An airport, a university, a sports stadium or a tourist attraction in a particular country.You can search for hotels that are less than a certain distance from the point of reference. In some countries partial geo coding is applied which means that, one or several areas of a country are including in POR but not the whole country.
HOTEL MODIFICATIONS / CANCELLATION
HE HTL and then GP CHA
TO CHANGE CHECK-IN DATE
5/ DT-9MAY
TO CHANGE CHECK-OUT DATE
5/ DD-29MAY
TO DELETE SEGMENT DATA, ENTER THE OPTION IDENTIFIER WITHOUT UPDATE TEXT
5/ SI-
TO CANCEL A CONFIRMED HOTEL SEGMENT
XE 3 (Check the cancellation policy in RTSVCH display before cancelling the segment)
TO DELETE AN INACTIVE SEGMENT / TO ACCEPT ALL STATUS CHANGES ON THE RETRIEVED PNR
DL3, ERK or ETK
REMOVE ARRIVAL INFORMATION
6/ARR-
Note: A change in the hotel segment may result in the segment getting cancelled and rebooked. There are 2 types of options, Critical and Non-Critical. For Complete Access and Complete Access Plus car companies, when you enter a critical option, Amadeus tries to book a new segment. If the new request is accepted, the old segment is cancelled. If the new request is rejected, the old segment is retained. In the case of non-critical options, the new information is added to the existing reservation, the segment is modified, but not rebooked.
Which options are Critical and which are Non – critical varies from company to company. To see which options are critical for a company, see HE HOTEL XX (where XX=Company code) The following options cannot be modified for Hotel Complete Access Plus chains: /RO- /RT- /SR- For Standard Access bookings, any change causes the old segment to be cancelled and a new one to be booked. You cannot modify or cancel a hotel segment if the guest has already checked in or if it is a past date segment.
Note: In the hotel supports Interactive cancellation, a cancellation number is returned by the hotel provider and is appended to the hotel segment immediately. A remark with confirmation and cancellation number remains appended in the PNR on EOT. To see if the hotel chain supports Interactive Cancellation, check HE HTL XX
CARS HE CAR
There are 3 types of access that Amadeus provides for car companies. The level of access is indicated in the availability display in the space between the car chain code and the car company name.
ACCESS LEVELS DESCRIPTION
Complete Access Plus (Seamless)
The availability information is directly obtained from the providers system. The bookings are also sent via a high speed link at sell time. Represented by a (+) sign in the availability display
Complete Access
Bookings are sent via a dedicated high-speed communication link at sell time. The car company returns a confirmation number and other data within 4-8 seconds after segment sell. Represented by a (/) in the availability display
Standard Access
The booking is sent to the car company via a teletype link. The confirmation number is returned after End of Transaction. Represented by a blank space ( ) in the availability display
DECODE A CAR COMPANY CODE
DNC ZE
ENCODE A CAR COMPANY
DNC BUDGET
CAR COMPANY AIS PAGES
GG CAR ZI (where ZI is the chain code)
CAR COMPANY AIS PAGE FOR SPECIFIC CITY
GG CAR ZI FRA
CAR COMPANY HELP PAGES
HE CAR SX
HELP ON CAR DISPLAY CODES
HE CAR CODES or GP COD
HELP PAGE ON CAR CLASSIFICATION CODES
CG
DISPLAY LIST OF EQUIPMENT CODES FOR CAR COMPANY
CE/CO-ZD
DECODE CAR EQUPMENT CODE
CE PHN
CAR LIST DISPLAY
HE CL
DISPLAY CAR LIST FOR HERTZ CAR RENTALS
CL MAD/CO-ZE
TO DISPLAY CAR LOCATION POLICY FOR A CAR COMPANY AND SPECIFIC AIRPORT
CPO ZI LHR
TO DISPLAY CAR LOCATION POLICY FOR A CITY LOCATION
CPO ZI MAD-C
TO DISPLAY CAR LOCATION POLICY FOR A NON-AIRPORT LOCATION
CPO ZE LONC61
CAR AVAILABILITY DISPLAY
HE CA
DISPLAY CAR AVAILABILITY FOR 3 DAYS RENTAL WITH PICK-UP AND DROP-OFF TIME
CA LHR 15NOV-3/ARR-1000-1200
AVAILABILITY SPECIFYING VEHICLE TYPE INFORMATION
CALHR11DEC-2/ARR-1100-1100/VT-ECMN (CHECK HE CAR CODES OR CG FOR THE CAR CODE EXPLANATIONS)
DISPLAY CAR AVAILABILITY FROM SEGMENT 3 OF PNR
CAS3
MOVE TO CAR SINGLE COMPANY DISPLAY FOR CAR COMPANY AT LINE 3 OF DISPLAY
CA3
COLLECTION ADDRESS OF THE CUSTOMER (the address where the vehicle will be collected from the customer)
/COL-A1-73 EAST 42ND STREET-CI-NEW YORK- ST-NY-CO-US-ZP-10017-PH-123 45678
DELIEVERY ADDRESS OF THE CUSTOMER (the address where the vehicle will be delievered to the customer
/DEL-A1-73 EAST 42ND STREET-CI-NEW YORK- ST-NY-CO-US-ZP-10017-PH-123 45678
CAR RATE FEATURES, CAR TERMS
HE CR, HE CT
DISPLAY CAR RATE FEATURES FOR LINE 3 OF AN AVAILABILITY DISPLAY
CR 3 (FOR COMPLETE ACCESS PLUS COMPANIES)
DISPLAY CAR TERMS FOR LINE 3 OF AN AVAILABILITY DISPLAY ACCESS PLUS, CAR TERMS ARE SUPPORTED)
CT 3 (FOR ACCESS TYPES OTHER THAN COMPLETE
DISPLAY ALL CAR TERMS FOR THE SPECIFIED CAR SEGMENT IN THE PNR
RTSVCC7
CAR SCROLLING ENTRIES
HE CAR
RETURN TO PREVIOUS MULTI COMPANY DISPLAY
MPCM
RETURN TO PREVIOUS SINGLE COMPANY DISPLAY
MPCA
CAR SELL
HE CS
CAR SELL LINE 3
CS3
CAR SELL WITH SUPLEMENTARY INFORMATION AND PASSENGER ASSOCIATION (FOR PNR CONTAINING MORE THAN 1 PASSENGER NAME, USE PASSENGER ASSOCIATION WITH THE SELL ENTRY)
CS3/SI-PAX PREFERS BLACK CAR/P1
CAR SELL WITH EQUIPMENT TYPE REQUEST
CS3/SQ-PHN
CAR MODIFICATIONS
HE CAR and then GP CHA
TO ADD OR MODIFY INFORMATION, ENTER THE SEGMENT NUMBER FOLLOWED BY THE OPTIONS WITH THE NEW OR MODIFIED INFORMATION
4/VT-ECAR (to modify the vehicle type requested)
TO DELETE INFORMATION, ENTER THE SEGMENT NUMBER THEN THE OPTION WITH NO FOLLOWING TEXT
4/SQ-
TO DELETE A CAR SEGMENT WITH AN INACTIVE STATUS CODE (UC, HX) AND MOVE IT TO PNR HISTORY
DL 4
TO CHANGE THE PICK UP TIME
4/ARR-1800
TO CHANGE THE RETURN TIME
4/RT-0900
TO CHANGE THE PICK UP DATE
4/DT-02SEP
TO CHANGE THE RETURN DATE
4/DD-11OCT
For Car Standard Access Companies, any change causes the old segment to be cancelled and a new one to be booked. For complete access bookings which options cause a rebook varies between the Complete Access companies.If your changes cause the old segment to be cancelled, then the rebooking is only made if all the sale conditions are met.
If they are not met, Amadeus ignores the change request but gives a new availability display based on the modified parameters, and an explanation of why the sale request was rejected. Check to see if the option you are modifying is a critical option. Critical options are those that affect the price of the booking.
Note: Check HE CAR xx to see what modification options are supported by the particular car company
CUSTOMER PROFILE
HE PROFILES
ENTER PROFILE MODE
PM
EXIT PROFILE MODE
PME
IGNORE & EXIT PROFILE MODE
PEE
CREATE TRAVELLER PROFILE (you need to be in profile mode)
NM1BROWN/BAKER MR
CREATE COMPANY PROFILE (you need to be in profile mode)
PCN/BLUE SEAS INTL
Note: the same entry is also used to associate a traveller to an existing company profile.
TO ADD A NICKNAME OR INDEX TO THE PROFILE
PIN/NICKNAME
ADD FOLLOW UP ENTRY TO A PROFILE
PFO/ US VISA TO BE REAPPLIED / 04OCT2009
SAVE PROFILE (you need to be in profile mode)
PER
DISPLAY COMPANY PROFILE BY NAME
PDN/ BLUE SEAS INTL
DISPLAY TRAVELLER PROFILE BY NAME
PDN/-BROWN
REDISPLAY ACTIVE PROFILE
PD
PROFILE IGNORE
PI
CREATE PNR FROM DISPLAYED PROFILE
PT*
RETRIEVE TRAVELLER PROFILE BY NICKNAME (INDEX)
PDI/NICKNAME
Note: It is advisable to sell the segments prior to this so that seat, meal preferences, frequent flyer numbers can get transferred as well from profile to PNR
Note: The address in the customer profiles only goes in the structured format.
CREATE PROFILE FOR PAX 1 OF PNR
PC/ -1
DISPLAY LIST OF ALL TRAVELLER PROFILES
PLT
DISPLAY LIST OF ALL COMPANY PROFILES
PLC
DISPLAY LIST OF ALL TRAVELLERS ASSOCIATED TO COMPANY BLUE STAR
PLT // BLUE STAR
DISPLAY PROFILE 3 FROM LIST
PD3
DISPLAY PROFILE FOLLOW UP LIST
PLF
DISPLAY MERGED PROFILE FOR THE SIGN-IN
JGU/PMG-B
DEACTIVATE A PROFILE (you need to be in profile mode)
DEACTIVATE PROFILE FROM LIST (you need to be in profile mode)
LIST OF CANCELLED / DEACTIVATED PROFILES
Note: Deactivated profiles remain in the system database for 30days, within which time you can reactivate the profile if required.Otherwise it gets permanently deactivated.
REACTIVATE A PROFILE (you need to be in profile mode)
PR
REACTIVATE PROFILE FROM LIST (you need to be in profile mode)
PR 2
Note: Profiles not used or retrieved in the last 2 years will be auto purged from the system
Conclusion
Amadeus is a strong platform for travel technology that has many features that make travel processes easier, more efficient, and more customer friendly. Amadeus is still an important tool for travel companies that want to stay competitive in a fast-paced market because it is always getting better and has a strong support network.
1 thought on “Amadeus Commands PDF – Amadeus Quick Reference Guide”
1 thought on “Amadeus Commands PDF – Amadeus Quick Reference Guide”